Returns
For any reason, if you are not satisfied with your Lazer helmet within 60 days from the original date of purchase it may be returned for a refund. A credit will be issued to the original credit card for the item(s) amount, less shipping and handling.
To start a return, please select the link below:
EN: https://returns.lazersport.ca/
FR: https://returns.lazersport.ca/?locale=FR
We will provide a free shipping label with your return/exchange.
Return authorization is not necessary, and we do not issue RA#s for consumer returns.
We can only accept refunds for purchases made through Lazersport.ca.
Please enclose with the return the documents provided during the return process flow at https://returns.shimanoindoor.ca/.
If you need a different color or size, please follow the directions for exchange within the 60 day exchange period at returns.lazersport.ca.
Please note that it will take most banks 3-6 business days for the credit to be reflected in your available balance after you receive your email return confirmation. The refund will show as SHIMANO/PEARL IZUMI
RETURNING AN EXCHANGED ITEM: Our automated system only allows for an exchanged item to be exchanged again one time.
If you have any questions regarding your return :
- E-mail us at info@lazersport.ca
- Call us directly at 1-800-460-3070 Monday-Friday between 8:30am - 5:00pm EST
